Next purchase category
Shoes
40%
Repeat
Purchase Rate
Purchase Rate
Preferred channel
E-mail
Churn risk
Low
Predict your customers' next step
Loyalty programs based on predictive and generative AI
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Over 500 satisfied customers
🔒 GDPR compliant
🇩🇪 Made in Germany
📊 15 years of experience with data (ISO 27001)
30%
Increased customer loyalty
45%
Reducing the emigration rate
25%
CLV growth
What you can do with be-inf.ai Predict
Use forecasts to make smarter marketing decisions.
Predicting customer behavior —
See what customers will do next and understand why.
Train predictive models to forecast your customers' next actions and understand the reasons behind them. This way, you'll see not only who will churn, but also why.
Creating micro-segments —
Create precise target groups based on future actions and intentions.
Create small, highly precise segments. For example, identify customers with a low churn risk who are highly likely to accept a discount offer (e.g., 10 %). Or identify potential brand ambassadors early and nurture them more effectively.
Increase your sales with upselling and cross-selling.
Identify who is open to additional offers and which products these people would like to buy.
Understand which products customers want to buy next. Identify which customers respond to upselling offers and which discount is best suited to induce them to buy.
Building customer loyalty —
Always offer the next best product at the right time.
Offer highly personalized experiences instead of mass advertising. Engage your customers by understanding their individual needs and sending them exactly the offer they want.
30%
Due to inadequate customer service, customers were on the verge of cancelling their contracts.
Success story
Detect customer churn early, while you can still retain your customers.
problem
A telecommunications provider faced a major challenge. It was confronted with a high customer churn rate in a fiercely competitive market where winning back lost customers cost many times more than retaining them.
Solution
He used the AI platform be-inf Predict to identify potential churn customers and understand the reasons behind their departures. The team was able to address problems early on, for example by processing support requests more quickly.
Results
38%
Reducing the emigration rate
87%
Accuracy in predicting customer churn
Here's how it works
From your data to personalized campaigns in three steps.
Book a demo
Step 1
Upload data and train models
Upload your anonymized historical data to train predictive models that forecast customer behavior.
Step 2
Create 360° customer profiles
Combine historical and predictive data in one place to understand the behavior of each individual customer.
Step 3
Start personal campaigns
Email, SMS, push notification or direct integration into your AI agent.
It integrates seamlessly into your existing systems.
Simply integrate it into your existing CRM system, your marketing tools, and your data sources.
Frequently Asked Questions
How much data do I need?
For optimal results, we recommend historical customer data spanning at least six to twelve months. This includes information on customer interactions such as purchases, website visits, or app usage. Ideally, you should have data from at least 10,000 different customers and approximately 100,000 transactions or interactions.
Is the solution GDPR-compliant?
Yes, absolutely. be-inf.ai fully complies with the GDPR. Your data is processed anonymously and in aggregated form, and all our servers are located in Germany. Your customers' privacy is protected at all times.
How can we trust predictions?
be-inf.ai uses predictive models based on detailed data analysis. You can view the prediction accuracy directly in your dashboard and thus check the precision of the forecasts. Should the accuracy need improvement, we will give you recommendations on which data could contribute to optimizing the models.
Isn't predictive AI too expensive?
No. be-inf.ai offers flexible pricing tailored to your business needs. For larger requirements, we have scalable packages, so you only pay for what you use.
Book a personalized demo
Understand
Your data
Your data
Find out what forecasts you can create for your company.
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