+
Languages
en
contact
30%
Average
Order Value

AI agents that understand what customers really want to buy

Conversational Commerce, powered by AI
Demo Requests
Over 500 satisfied customers
🔒 GDPR compliant
🇩🇪 Made in Germany
📊 ISO/IEC 27001 certified
37%
average order value
24/7
available
25+
supported languages
What is possible with conversational commerce?
Help every customer find exactly what they are looking for.
Have natural conversations
Let your customers describe what they need in their own words.
AI assistants understand natural language and quickly suggest suitable products. Complex filters or lengthy category searches become unnecessary.
Search the way you speak
Visitors describe what they are looking for in everyday language.
The agent understands intent and context and delivers relevant results without any technical terms or exact product names.
Delivering personalized recommendations
Show products that your customers are truly interested in, based on their behavior.
This creates personalized experiences that turn buyers into loyal customers.
Simplify the payment process
Customers complete their purchase directly in the chat – including secure payment processing.
Everything happens in one place. This saves time and reduces abandoned purchases.
Spice Guru AI, an expert on spices. Years of expertise, now available to every customer.
Success story
Online spice retailer revolutionizes the customer experience
with dialogue-based AI
customer
A long-established spice shop implemented beinf.ai Conversational Commerce to provide targeted support to customers in selecting spices and blends.
Solution
The "spice guru" helps customers choose the right spices during a consultation. He answers questions, suggests recipes, and recommends products that meet the customers' needs.
Results
10%
average
Order value
20%
Chat interaction rate
Here's how it works
Three steps to implementing conversational commerce
Book a demo
Step 1
Define your goals
Together we will clarify which tasks your agent should take on and what results you expect.
Step 2
Prepare your data
Gather product information, FAQs, and customer insights so your agent can provide optimal support.
Step 3
Create your agent
We develop, train, and seamlessly integrate your conversational commerce agent into your platform.
Working on your platform
Connect your AI agent to your website or online shop.
Frequently Asked Questions
Is this just another chatbot?
No. Traditional chatbots operate with fixed scripts. Our AI agents understand context, learn from conversations, and respond flexibly to complex customer needs.
Can I control how the agent communicates?
Yes. You define the tone, rules, and boundaries. The agent remains brand-compliant, helpful, and natural.
Does it also work with logged-in customers?
Yes. For logged-in users, the agent takes into account purchase history, preferences, and previous interactions for highly personalized recommendations.
Is the solution GDPR-compliant?
Yes. All data is stored in Germany – fully compliant with GDPR and according to the highest security standards.
Book your personalized demo
Do you think
about Conversational Commerce for
Looking for your company?
Learn how to get started – and what results you can expect.
Contact us
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